, NatWest and Ulster Bank are unable to access online and mobile banking services. NatWest is owned by Royal Bank of Scotland and since){kind=link}
Customers of RBS (LON: RBS), NatWest and Ulster Bank are unable to access online and mobile banking services.
NatWest is owned by Royal Bank of Scotland and since 5am on Friday, customers have been reporting issues with the online services.
“We are aware that customers are currently experiencing issue logging into their online and mobile banking accounts,” said a spokesperson for the group.
“We would like to apologise for the inconvenience. We are aware of the problem and are working to fix the issue. Customers can still use ATMs and telephone banking.”
Customers have taken to social media to express frustration at the group’s app.
Natwest has sent a statement to customers, saying: “We are sorry if you are having trouble getting into our online banking or mobile app.”
“We are working hard to resolve the issue. You can still access your account through telephone banking or alternatively you can visit one of our ATMs.”
The glitch comes following a similar glitch affecting Barclays customers on Thursday.
Barclays (LON: BARC) online banking was down between 10.45am and 5pm on Thursday, where customers saw the message: “5 – Sorry – Barclays Online Banking is currently unavailable”.
TSB also faced a huge IT meltdown in April, which led to weeks of customers unable to access online banking and the resignation of chief executive Paul Pester.