Apple is facing yet another complaint from their customers over stains left on wooden floors or wooden furniture by their voice assisting product, the HomePod.
The recently released HomePod promised to be the most exciting of all the smart speakers, ready to compete against Amazon’s Alexa and Google’s Home.
However, after launching in January, several complaints from consumers, including photos, started appearing in support groups and blogs, showing the damage the Homepod has done to their wooden surfaces.
“It is not unusual for any speaker with a vibration-dampening silicone base to leave mild marks when placed on some wooden surfaces,” said the company after admitting the mistake.
“The marks can be caused by oils diffusing between the silicone base and the table surface, and will often go away after several days when the speaker is removed from the wooden surface.”
Apple also suggested to the review site the Wirecutter “try cleaning the surface with the manufacturer’s suggested oiling method.”
However, the response has not been enough for early buyers who have expressed their outrage in social media and review sites, complaining that a product worth $350 shouldn’t ruin a “prized piece of furniture”.
Moreover, the HomePod has been criticised for being a mere speaker, not as smart as Google Home or Alexa. It is basically for Apple’s fanatics who use Apple music, but not much use for those who aren’t.
This mistake will probably cost Apple more than they had expected in their future sales.
At the moment the Homepod speaker has only been released in the UK, the US and Australia. It will be available in France, Germany and Canada near the spring.